DYNAMICS - SUPPORT AND MANAGEMENT

With extensive industry knowledge and understanding of your business processes, we manage business systems based on Microsoft Dynamics that support your way of working and provide you with the right information, at the right time. We work with both the new cloud-based app, Dynamics 365 for Operations suite, and also with earlier versions of Microsoft Dynamics. From a long partnership with Microsoft, we can help you gain a deeper insight into your business and at the same time become more efficient.

DYNAGATE - SUPPORT & MANAGEMENT

We know that systems form the heart of the business and must function correctly and accurately for a long time. That's why we offer Dynagate support and management services. It consists of six different building blocks where you as a customer have the opportunity to create long-term security in your business system

WE CARE ABOUT YOUR ADMINISTRATION

There are many challenges with a business system. Traditional support is just one part - there are many other areas that are at least as important to secure a long-term operation of your business systems.

Therefore, we offer you as a customer our whole concept Dynagate, which consists of six different blocks. As a customer, you can freely choose whether you want the whole package or only some of the blocks. These blocks are very easy to deliver and handle separately - all according to your company's needs!

THE BUILDINGS OF DYNAGATE

  • Support
  • Upgrade
  • Release management
  • Near shore & off-shore and local development
  • Monitoring of infrastructure
  • Monitoring of SQL databases

SUPPORT GOLD, SILVER & BRONZE - WHAT DO YOU NEED?

We offer our customers three different levels of support agreements: gold, silver or bronze, with different SLA levels. With these support agreements, and solid experience, we provide a tailor-made service for each customer's needs.

UPGRADE - DYNAMOVE

Dynamove is our experience-based methodology for upgrades to major releases. Together with 1 Click Factory, Sigma provides all of the resource, experience and tools necessary to get the job done.

Most commonly we deliver the technical part, including code lift at a fixed price and the business change part in collaboration with client teams. 

Release management

Release management is often underestimated and can be perceived as complicated and time consuming. This area is so important to secure the long-term operation of your business systems. We therefore offer this as a service that can either be ordered separately or can be included as a building block, in the overall Dynagate concept.

NEAR-SHORE & OFF-SHORE AND LOCAL DEVELOPMENT

Near- & off-shore as well as local development is intended as a complement when there is a need for major change or when you, as a customer, have a management organization in need of extra support. The near-shore for us means that the resources are available in Europe and can be found daily.

MONITORING OF INFRASTRUCTURE

The operation of an ERP system must be safe. With experienced consultants and our overall concept Dynagate, we offer several building blocks where monitoring of servers and environments is one of the most important components.

MONITORING SQL DATABASES

Monitoring SQL databases and performance today is probably the single most important factor in influencing performance and operation. We at Sigma have for a long time collaborated with Microsoft and a wide knowledge when it comes to monitoring databases, performance, servers and so on. What do you need?

Colin_Crow

Do you want to know more?

Colin Crow
Managing Director
colin.crow@sigma.se
+44 2031 376076

Contact us