With extensive industry knowledge and understanding of your business processes, we help implement Microsoft Dynamics in a way that supports your business and gives you the right information, at the right time. We work both with the new cloud-based app suite Dynamics 365 and with earlier versions of Microsoft Dynamics. We have specially developed methods for efficient implementation of Microsoft Dynamics applications - our proven methods, Enigma and Dynago!, are for those who want to get started quickly with CRM systems in the cloud.
At Sigma, we have a unique range of expertise when it comes to implementing Microsoft Dynamics business systems in global organizations, and especially in the manufacturing industry. We have a deep relationship with Microsoft and have used our successful implementation method for Microsoft Dynamics - Enigma - since 2006. The method consists of five simple implementation phases that help you get the maximum capacity out of your business system.
To get the best fit both financially and operationally, Sigma firstly analyses your company's processes and maps these to Dynamics’ functionality. It is a method that deals with the entire implementation process, from concept to completed delivery, support and optimization of code and functions.
Enigma is specially developed to help control unique and varied challenges such as:
- Manage an international project regarding culture and country-specific rules.
- Establish both common and efficient processes across the entire corporate group.
- Fulfill the local requirements of the processes while implementing common business rules and procedures.
Sigma offers all the services and competencies needed for a successful CRM implementation project. We are specialists in Microsoft Dynamics 365 Customer Engagement and our commitment is based on proven methods and best practice. With business understanding and ready-made solutions in marketing, sales, delivery and customer service, we help B2B manufacturing and service-selling companies to create profitable customer relationships.
We help you with:
- Project management
- Change management & communication
- Configuration and customization
- Business Intelligence
- Support and maintenance
Dynago is our second implementation method, and it suits those who want to get started with CRM in the cloud, quickly. Our solutions include ready-made customizations and methods for manufacturing and service-selling companies. Dynago is for everyone with this goal: to streamline your marketing efforts, win more business and increase customer loyalty.
When Dynamics 365 is in operation, we make sure that the application is kept up to date and that our support staff are available to support your users.